## 🏨 BELMORRIS HOTEL PRIVACY POLICY
*Effective Date:* March 24, 2026
### 1. Introduction
At Belmorris Hotel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or stay at our hotel.
---
### 2. Information We Collect
We may collect the following information when you interact with us:
* *Personal Details:* Full name, phone number, email address, home address
* *Identification:* Valid ID (e.g., national ID, passport, driver’s license)
* *Booking Information:* Check-in/check-out dates, room type, preferences
* *Payment Information:* Cash or card payment details
* *Guest Records:* Feedback, complaints, or service requests
* *Security Data:* CCTV recordings within hotel premises
These are typically collected during reservations, check-in, or while using hotel services.
---
### 3. How We Use Your Information
Your information is used to:
* Process reservations and payments
* Verify your identity at check-in
* Provide hotel services (accommodation, restaurant, etc.)
* Improve customer experience
* Ensure safety and security within the hotel
* Comply with legal obligations
---
### 4. Sharing of Information
We do not sell your personal data. However, we may share your information with:
* Payment service providers
* Law enforcement or government authorities (when required by law)
* Third-party booking platforms
---
### 5. Data Security
We take reasonable steps to protect your information, including:
* Use of CCTV surveillance for safety
* Secure handling of guest records
* Restricted access to personal data by authorized staff
---
### 6. Data Retention
We retain your information only as long as necessary to:
* Complete your stay and related services
* Meet legal and regulatory requirements
* Resolve disputes or enforce hotel policies
---
### 7. Your Rights
As a guest, you have the right to:
* Request access to your personal data
* Correct inaccurate information
* Request deletion where applicable
* Opt out of marketing communications
---
### 8. Cookies and Website Use
If you interact with us online, cookies may be used to improve your browsing experience and booking process.
---
### 9. Third-Party Links
Our booking or website platforms may link to third-party services. We are not responsible for their privacy practices.
---
### 10. Updates to This Policy
This policy may be updated occasionally. Any changes will be made available at the hotel or through our communication channels.
---
### 11. Contact Information
For questions about this Privacy Policy, contact:
*Belmorris Hotel*
Victory Street, Off Basin Road
Ilorin, Kwara State, Nigeria
Phone: 09035156737
Email: [email protected]